Local Motion caused significant damage to the items moved, charged my credit card without my authorization, charged significantly more than their estimate, and management was awful to deal with. We had a TERRIBLE EXPERIENCE with Local Motion. #localmotion #mover #twincitiesmovers #movingcompany #movingcompanies #twincitiesmover I have photos, if you want to see the horror show.so contact me! Local Motion has yet to resolve this issue, more than 2 months after we moved in!ĭo not use them! I have since found a much better referral partner, and would be happy to provide you contact info. Our house is TRASHED, and I would be embarrassed to have anyone come over, without explaining that "I swear, this is a new build". I cannot get a return phone call from Local Motion, other than the booking manager, who has reassured me it is being taken care of. I had a claims adjustor come out, and he had his contractor come out, within a week of the move. I was reassured repeatedly by the crew that Local Motion had insurance, and that this would be resolved, and we would be made whole. There are deep gouges in walls, holes in walls, chunks of trim missing, chunks taken out of doors and railings, and greasy sweat marks all over the walls. I was tied up on other tasks as they moved, and after they left, surveyed the damage: THOUSANDS of dollars to our BRAND NEW HOUSE. When I suggested they use tools, they reassured me everything would be "fine". I watched them try to fit furniture through doorways that were too small. I watched this crew as they argued about who was working harder, and generally fuddled through the move into our home. Three movers showed up, and told me that they had no tools, no tape, no blankets, but were "ready to go". Shortly after that, my booked Local Motion crew arrived. I used my home inspector to check the house ONE HOUR before the closing, and he documented two small blemishes that I was going to have Pulte fix, as part of the pre-move checklist. Having a good relationship with one of the managers, and having seen their work, I confidently booked them for our move to our new home in St. I have used Local Motion movers several times in the past, and referred several clients to them.
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